Saturday, July 19, 2014

Scotia Bank Telemarketers

The latest telemarketer bullshit has come to me courtesy of Scotia Bank. For the last 4 weeks I have been getting a call or more a week from them coming from  their telemarketers at 1-888-764-1733.

Here is a copy of the email I sent Scotia Bank.

My name is Flint.
I do not have a bank account with your company. I do not have a credit card with your company. I do have a car loan through you, and am starting to regret it.
I work grave yard shifts and lately have been getting woken up at least once a week by calls from 1-888-764-1733. They claim to be calling on behalf of Scotia Bank to tell me I am pre-approved for a credit card. Up until now I have been polite with the telemarketers and told them a) I am not interested and b) take me off your list (stop calling me). But I still get calls. 
If you want to waste money sending me mail I will throw in the garbage that is up to you. I do NOT want to be called. One of the main reasons I left my last bank is this sort of BS. At least they had the excuse that I actually had a bank account with them. All I have with you is a car loan, and thanks to this latest BS I will have to see if I can switch it to my usual bank somehow. They don’t harass me with these kind of stupid calls.
So, take me off of whatever call lists Scotia Bank has. I am sick of the harassment and about ready to blog about it.
My phone number is 1-***-***-****.  Take it out of your call database.

I hope you can appreciate the effort it took not to be profane in this email. 

As you can tell by the above it is extra annoying because of my work and sleep hours. I have an elderly parent so I do not want to shut my phone off. Hell, I shouldn't HAVE to shut my phone off not to be annoyed by assholes like this. The first time they call, fine, it happens. After that, after they have been told I am not interested take me off the list, they are just annoying fucktards and get treated as such.

What I found kind of ironic is that while Scotia Bank will farm out my name and number to their telemarketers I could not call their 1-800 number and speak to a person and complain because I don't have a bank account number or credit card number to put in. 


Luckily, I know how to block calls on my phone and they are going on the block list.

Thursday, July 3, 2014

What the ... head case?!?!?

According to some media reports Paul Bernardo may be getting married.

Seriously? I know I shouldn't be surprised, you hear about these whack jobs that are attracted to murders and their ilk. But I am surprised.

It makes you wonder what the mental problems are this 30 year old University graduate has. She couldn't find someone she is attracted to outside of the a convicted murderer and rapist?

Oh wait, she believes he is innocent. Like I said, whack job. It takes all kinds of crazy to make the world go around and this bitch is definitely on the crazy train.

Tuesday, July 1, 2014

On-Star Fucktardery

When I bought my car about a year and a half ago it came with ON-star. I don't have many regrets inj life but activating On-Star is one of them.

While the service is a great idea it just wasn't for me. I have my own phone that hooks up via bluetooth so I didn't need their phone service. I can find my own way around so I didn't need any help in that respect. It just didn't make sense to pay $45.89 a month for a service I didn't use or need. So in April of this year I cancelled the service. That is when the fucktardery began.

In early April of 2013 I called On Star's 1-888 number. I talked with someone going by the name Hazel. She went through their usual spiel when someone is cancelling. I stuck to my guns and cancelled. Unfortunately, that wasn't the end of it.

The next month I found another charge for On-Star on my credit card. I immediately called them to find out what the hell was going on. This time it was someone going by the name Brenda. according to her I did call in April to cancel their service. Hazel made note of it but never actually cancelled it. Everything was logged but nothing done. Everything was going to be cancelled at that point and I would be reimbursed.

Around June 20th I got a letter from On-Star telling me I no longer had On-Star and pitching for me to reactivate.

This brings us to Today, July 1st. I check my credit card bill and see ... a charge for On-Star. I call them up and get someone by the name of Antoine. After hearing the problem he transfers me to Bernadette in Billing. I get to repeat everything to her and then get stuck on hold for 22 minutes. Now, I worked this kind of job before. You NEVER leave a customer on hold more than a couple of minutes before checking back with them and letting them know you are still looking into things. I called them up on my cell phone after they had me on hold for 15 minutes. Informed the person what was going on and they hung up on me.

Bernadette finally got back to me, after 22 minutes on hold. She let me know that a dispute was set up and gave me a confirmation number. It will be 7-10 days before I hear anything back. I made sure she put down that I expect to be reimbursed for the last 3 months.

What do I really expect? A charge to appear on my credit card on July 16th for On-Star. Luckily, I have already advised my bank of the BS I have been going through and if a charge appears they will go after On-Star for me. I was going to deny On-Star access but IF they actually reimburse me the money I am owed they will credit it to my card.

What a bunch of fucktardery.

I would NEVER advise anyone to use On-Star. If they are this incompetent when it comes to cancellation god help you if you really need help.